Mon-Fri: 9:00AM - 5:00 PM. We respond during listed hours; outside of these hours expect a delayed response.

Saturday Pickups are available but with limited hours. Please contact us for arrangements. We are closed Sundays & public holidays.

For the health & safety of our cats & ourselves, we do not allow in-home visits or pick-ups. For reference: THIS is our pickup location

Yes, we welcome families from Rochester, Buffalo, Syracuse, the Finger Lakes, throughout New York State and across the United States who are searching for a lifelong feline companion.